Changing Another User’s Username or Password

It is possible to make changes to an individual’s account within Glow.  If you are the RM Unify Administrator in your school or other institution then you will be able to do this.
The video below shows how to find a user within RM Unify and then change their:
  •     username
  •     password
  •     account status
If data is provided by an external source such as MIS then if you want to change other information about the user such as surname then you should update the data source, in this case the MIS, and this change will automatically transfer through to Glow.

Changing a user name or password from Glow Scotland on Vimeo.

Click here to access the above video direct if Vimeo is not permitted in your establishment.

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Posted in Help and Support, News

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